Restore the files lost because of a data crash in MS Outlook with the Scanpst.exe tool

Posted on March 23, 2012
Under OST to PST | Comments Off on Restore the files lost because of a data crash in MS Outlook with the Scanpst.exe tool

The Microsoft Outlook email client crashes many a times because of corruption in Outlook data files (.pst or .ost). If MS Outlook crashes suddenly the following crash error appears while accessing the OST (Outlook Storage Table) & PST (Personal Storage Table) files.

AppName: Outlook.exe
AppVer: 14.0.4760.1000
ModName: Kernelbase.dll
ModVer: 6.1.7600.16385
Offset: 0003194b

For resolving this problem a user can refer the Inbox Repair Tool or Scanpst.exe utility. This is a Microsoft based free utility which repairs the minor OST & PST file errors. It resides at C:\Program Files\Microsoft Office\Office14.

Note: If the problem still persists then the user would have to refer a specifically designed like OST 2 PST convertor.

For running the Inbox Repair Tool close the MS Outlook email client first. Browse & search the tool at C:\Program Files\Microsoft Office\Office14. Then open the tool by double clicking it. Now select Browse in the Microsoft Outlook Inbox Repair Tool dialog box. Find & select the Outlook data file (.pst or .ost), for opening it.

For Windows 7 and Windows Vista the default location for Outlook data files would be:

C:\Users\username\My Documents\Outlook Files for PST files.
C:\Users\username\My Documents\Outlook Files for OST files.

Note: For viewing the path of the .ost file ensure that the hidden files and folders are visible:

Go to the Start menu and click Computer. Click organize and select the Folder and search options. Activate the Show hidden files, folders, and drives option from the View Tab. Now click OK.

The Outlook data files default location in Outlook 2010 for Windows XP client would be:
C:\Documents and Settings\username\My Documents\Outlook Files for PST files.
C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook for OST files.

Note: To see this path for the .ost file, please ensure hidden files and folder are visible.

Go to the Microsoft Outlook Inbox Repair Tool dialog box, click Start. After the scan review the information in Microsoft Outlook Inbox Repair Tool dialog box. Click repair and finish the task with OK.

If the OST files have not recovered then it is the time to use OST to PST Conversion tool. By converting the damaged files from OST 2 PST converter this tool provides access to them.

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